Privacy Policy - Counselling UK

Who are we

www.counselling.uk (referred to as the “Site”) is owned and operated by AkaalTec Ltd (referred to as “we”, “us”, “our”) and sits in their network of online portals and sites.

Akaaltec Ltd is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws in the United Kingdom.

Information We Collect

Personal Information: We may collect personal information such as your name, address, email address, telephone number, and other contact details when you interact with us, such as when you make a purchase, sign up for our newsletter, or contact our customer support.
Usage Data: We may also collect information about how you interact with our website, including your IP address, browser type, operating system, referring URLs, and pages visited.
Cookies: Our website uses cookies to improve your experience. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We use the information we collect for the following purposes:

To provide and maintain our services.
To communicate with you, including responding to your inquiries and providing customer support.
To personalise your experience and deliver relevant content and offers.
To analyse usage of our website and improve our services.
To comply with legal obligations and protect our rights.

3. Data Sharing and Disclosure

We may share your personal information with third parties for the following purposes:

With service providers who assist us in operating our business, such as payment processors, IT service providers, and marketing partners.
With law enforcement or regulatory authorities when required by law or to protect our rights.
With third parties in connection with a merger, acquisition, or sale of assets.

4. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Your Rights

You have the following rights regarding your personal data:

The right to access, update, or delete your personal information.
The right to restrict or object to our processing of your personal information.
The right to data portability.
The right to withdraw consent at any time, where applicable.

6. Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website.

8. Contact Us

If you have any questions or concerns about our Privacy Policy or the processing of your personal data, please contact us at here.

9. Third-Party Tools for Lead Generation

We may utilise third-party tools and services to generate leads and improve our marketing efforts. These tools may collect personal information about you when you interact with our website or advertisements on third-party platforms. The types of information collected may include your IP address, device identifier, browsing behavior, and contact details.

We may share information collected through these third-party tools with our marketing partners to deliver targeted advertisements and promotional materials that may be of interest to you. However, we do not sell or rent your personal information to third parties for their marketing purposes.

Please note that the collection and processing of your personal data by these third-party tools are governed by their respective privacy policies. We encourage you to review the privacy policies of these third-party providers to understand how your information is handled.

10. Opting Out

If you prefer not to have your personal information collected through third-party tools for targeted advertising purposes, you may opt out by adjusting your cookie preferences or by contacting us directly at contact@akaaltec.com. Please note that opting out may not prevent all forms of targeted advertising and may still result in the display of generic advertisements.